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Dermatology M

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Some of our specialist and custom made products are only available to practitioners and students of TCM (Traditional Chinese Medicine) and to patients with prescriptions from registered, fully qualified practitioners of TCM (including re-orders).

Please register using this link (link to register).  As soon as your accreditation is approved you will receive login details which will grant access to the professional area.

Other licensed health practitioners may be eligible. Please contact us for more information.

Students must be enrolled in a professionally accredited institution – please forward your details and enquire

Public website:

Cosmetic product ranges are available for direct sales and can be purchased without prior registration.

Ordering

Online orders are processed within 1-2 business days (Monday to Friday). If there is a delay to your order for some reason, you will be notified as soon as possible. We will also inform you should a back order be required.

Short-term back orders (less than one week) will be filled as soon as they become available. If an item is on long-term back order, it may have to be reordered when re-available.

Payment

Please pay with a valid credit/debit card via the website.

VAT/Tax

UK/European Sales: UK Vat rate of 20% is added to all sales within the UK and European Union.

Businesses from the European Union will have to provide us with a valid VAT registration number in order to be exempt.

Orders by customers from countries outside the EU are exempt of VAT.

Shipping

We offer Royal Mail tracked service for smaller orders, and Parcel Force deliveries for orders above 2kg in weight. Cost is dependent on shipping class and package size. Real-time shipping quotes are an estimate and may vary for some products.

International

Customers from the United States and North America should order directly from Avicenna LLC USA, please visit www.dermatology-m.com

 

Prices

We firmly believe that our products are of the highest quality and deliver real value for money.

We carefully source and authenticate all our herbal ingredients from trusted suppliers, with many of whom we have long established relationships. All other cosmetic ingredients are chosen for quality and sustainability, again from well established and trusted suppliers.

Many of our ingredients, and all butters and oils are from organically certified suppliers.

When buying wild crafted ingredients, we purchase “fair wild” items.

We try to keep our prices as low as possible in reflection of the expertise in crafting, quality and high concentration of the ingredients we use to make our products.

However, as the majority of our ingredients are organic, and we import all our own herbs directly from our trusted producers and growers, we are subject to market and currency fluctuations, as well as the vagaries of nature and our supply chain.

We therefore reserve the right to change our prices at any time without prior warning.

You would be notified of any changes to your order before it is processed.

Please make sure your billing and delivery information is correct and kept up to date.

Dermatology M will not be held responsible for any delay to processing your order should your information not be kept up to date, and will not be held responsible for any losses whatsoever resulting from the use of this site.

Discounts

Large order discounts are available to registered practitioners.

Please note: if a product/transaction is eligible for more than one discount, only the discount resulting in the greatest saving will be applied.

Practitioner discounts do not apply to institutions.